Assigned Tickets
Current Freshdesk tickets assigned to Fulfillment in Henry Holsters
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Open Tickets
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Unassigned
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Assigned Tickets
Current Freshdesk tickets assigned to Fulfillment in PHLster
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Daily ticket checklist
(view full SOP for Customer Service Baton)
- Unresolved Tickets 10am Ben Crum
- Unassigned 10am Ben Crum
- Older than 24 hours (response due) 10am Ben Crum
- Check for new tickets 1pm Ben Crum
- Check for new tickets 3:30pm